As-Needed IT Support

Computer Problems

Hardware or Software

A computer can present with all sorts of issues at the absolute worst of times. We'll arrive on site and provide real-time diagnostics of the issue you're experiencing and solve it then and there. If it'll require more than a quick fix, no worries, we'll keep you informed and work towards the solution in the timeliest manner possible.

Virus or Malware

Removals and Protection

Whether you've got pop-ups or a screen screaming at you that "Microsoft" is going to contact the "RCMP" unless you pay to fix the computer, we've seen it all. We'll happily solve the issue in the moment and provide suggestions for better on-going solutions to prevent further stop-business incidents.

Connected Device Support

Printers and more

We're in complete agreement, printers really are the worst. So when that blasted thing won't do the one thing it's supposed to, give us a call. We can diagnose most connected devices and provide immediate support and solutions while recommending best practices to keep them functional for as long as possible.

Mobile Issues

Phones, Tablets & Laptops

Sometimes your problems are on the go, lucky for you, so are we! Regardless of the device experiencing the issues or where it is, our hourly rate will cover any device that you need support with. Syncing problems, freezing, log-on failures or mobile virus', we'll be there.

Server Solutions

Physical & Virtual Supported

Databases can go down, feel slow or just haven't been patched in years. We have extensive experience with many database platforms in both a Virtual Machine environment or physical multi-server setups. Remote support available for repeat clients requiring frequent support.

Slow Internet or Intranet

Diagnostics & Solutions

So often our systems feel much slower than they should, regardless of how new your computer is. Often the nervous system of a business is the same one that was installed many years prior and is now supporting ten times the users as when it was purchased. We will do what we can with existing hardware and partnerships while advising the best course of action to move your business forward.

New Device Setup

Routers, Computers, Printers, and More

Just get a new computer or router and don't know the first thing about setting it up or "creating a userprofile with the appropriate permissions on the exchange server", don't worry, we do! Not only can we set you up to hit the ground running, we'll teach you if you'd like!

Techonology Moves

Endpoints and Infrastructure

Whether you just got a promotion and a shiny new corner office or your whole team needs to move to a new space. We would be happy to get you and your new home away from home setup and ready so you can focus on maintaining your own productivity instead of worrying about which wire goes where.

Information Security

Off-boarding Assistance

It's a reality that sometimes you're going to replace key staff with access to information and systems that you need to safeguard in the moment to ensure no loss to business functions is experienced. Whether in the moment or upcoming protections are needed, we can be available to secure data, devices and ensure no destruction to your intellectual property occurs.

In-House Partnering

Short-term assistance for Internal IT Support

Having spent decades working as IT professionals in many forms for various organizations we know that you're often asked to complete tasks well outside your wheelhouse. When you just can't seem to make sense of it, or need the ticket off your help-desk plate, pass it along and let us provide the assist.

Most Everything Else

We can't list it all!

But seriously, we've done our best to come up with a list of the most frequent one-time calls and requests we get, and some of the things most businesses are surprised to learn that we also do. That being said we'd love if you'd get in contact and let us know if there's anything else we can do for you, because there definitely is, so please, just ask!