About Us
WE ARE
a Brazeau County business serving Brazeau County businesses, it’s that simple. When everyone else wants to support you from afar, remote into your system and assign you a ticket to put you into a queue, we live right here in Alberta, and we’re proud to be your neighbours. Our lead technician has been a Drayton Valley Resident for over 40 years and has been serving the towns IT needs for 15 years and counting.
WE ARE
using the same tools and have access to the same information as the “big guys” but every decision we make keeps in mind “how do we help the folks here at home”. We’re not paying for call centers full of reps who will “Answer your call in the order which they received” and we’re not “experiencing higher than usual call volumes” for months on end. We will pick up the phone, reply to your email, show up at your business and we will solve your IT problems.
WE ARE
never going to hold you hostage with a fixed contract agreement. Life changes in the blink of an eye and we believe it’s our responsibility to offer you a flexibility in services that takes this fact of life into honest account when working together with you.
To Us
this means reliability in billing, understandable conversations that give you the power to make impactful decisions about your IT.
this means our commitment to work together is as iron clad as a contract, but sealed with a handshake. We do not offer locked-in service contract agreements, and we challenge our competitors to offer the same.
this means you can feel perfectly comfortable picking up the phone to ask us a question, no matter how big or small. And when you do call, you know exactly who is on the other end, no employee numbers, no fake names, no fake plastic greetings.
this means you can feel confident knowing that you’ve got the same level of protections and world-class service that other companies claim to offer, but instead you know who we are, and you aren’t paying for extra costs hidden in your generic or complicated billing.
Interested in Managed Services or have Questions?